Made to Order
About
Our made to order service has been our primary service for the past two and a half years.
We love that we are able to offer this, as we believe that nice clothes should be available for every body. If you are someone who often finds it hard to shop off the rack, this option will be ideal for you.
To use our made to order service, browse our made to order page. Then, if you would like to go ahead and order, check our size and colour guide pages to clarify what it is you are ordering. If you are between sizes, select the closest size you and add in a note with your own measurements when checking out.
All Poppy Voon garments are crafted from buttery soft, GOTS and OEKO-TEX certified organic linen or cotton. This will be specified in the product description.
FAQs
What if my garment arrives and it doesn't fit?
Since the garment has been made for you, we do not offer any returns or refunds. However, if you have given us the correct measurements and it still doesn't fit, we offer in house alterations free of charge. If you ordered the wrong size yourself, then contact us for alterations pricing. We always recommend checking our size guide prior to ordering.
What if I need my item sooner than the two week lead time?
If you need your item sooner than two weeks, contact us and we can discuss your timeframe.